Click here for password recovery instructions.

The final step of the registration process lets you select the counties you wish to search as well as the billing plan for each county. If you did not save this information, then the thin box appears since no county was selected. To fix this, login and click the add/remove a county link in the upper right hand corner of the page. Select the billing plans for the counties you wish to search. Click the Save Billing Plan button at the bottom. This will force a re-login at which point you will see the counties that you selected for searching.

1. Login to Countyrecords.com.
2. Click the add/remove a county link in the upper right-hand corner of the page which displays the page where the billing plans for all of our counties are listed.
3. After selecting a billing plan for the counties you wish to search, click the Save Billing Plan button at the bottom. This will force a re-login at which point you will see the counties that you selected for searching.

Remember, ALL the criteria you enter must match in order for a document to appear on the search results list. So, if you have entered a name, a date, a document type, and a file number; and the document type does not match, the document will not appear. If you have a book/page or a file number, that is normally all you need to enter to go directly to your document. Name searches alone work well, be sure to enter the names as shown.

1. Login to Countyrecords.com.
2. Select the account update (credit card/password) link in the upper right.
3. Go to the Credit Card Information section and enter your new Credit card information.
4. Be sure to enter your credit card security Code in the box provided.
5. Scroll to the bottom and click UPDATE YOUR CREDIT CARD.

It depends on the county but we receive records for every county at least once a week. You can click on the COUNTY SUMMARY SHEET link or the NEWS link in the top menu to view the dates of each database.

Send an e-mail message to billing@countyrecords.com with the following information for verification purposes: user id, name, address and phone number. Your account and all your information will be removed from our system once any outstanding charges are cleared.

After logging in, you will find a review invoices link in the upper right hand corner of most CountyRecords.com pages. Click that and then select Detail Invoice or Summary Invoice to view the charges that are outstanding.

1. Login to Countyrecords.com.
2. Click the Review Invoice Dates link.
3. Recent invoices that are available will be shown. Select the date you wish to print. and click REVIEW SELECTED INVOICE.
4. You can then select a particular county or all databases and either GENERATE INVOICE REPORT or EXPORT FOR EXCEL.
5. Select an invoice report format from the options listed.

After logging in, you will find a review current bill link in the upper right hand corner of most CountyRecords.com pages. Click that and then enter the month and year to report in the historical invoice box. Then click the View History button.

Yes, we recommend that on the first of the month, before performing any Countyrecords.com searches, you change the account by clicking the add/remove a county link in the upper right hand corner of the page, which displays the page where the billing plans are selected. Select the appropriate billing plans and click the Save Billing Plan button at the bottom. To prevent, duplicate billings, the system will not allow you to change your billing plan if you have already performed searches for the month. You may call or e-mail us to arrange the switch to a different plan if you wish. Contact the Billing Contact on our Contact Page.

At the top of the search criteria screen is a Tracking Number box. If you place a code in there to identify your searches, it will appear on your invoice copies. Click here for more information

Monthly Subscriptions are always on a Calendar Month cycle. Even if you register on February 17th, the monthly subscription fee that you pay is for the month of February.

Our policy is that if a new user signs up AFTER the 25th of the month, then the subscription will run through the end of the following month. So, if you are a new user subscriber and sign up on February 27th then the subscription period for your first month will run through March 31st. This does not apply to existing subscribers, only first-time subscribers.

If you are a Monthly Subscriber and feel that you will not use the system very much in the current month then, on the 1st of the month before performing any searches, you should change your billing plan to a Standard Plan (pay-as-you-go). Then the following month, if your activity will warrant a subscription, then change it back to a Monthly Subscription. You can change your billing plan by clicking the add/remove a county link in the upper right hand corner of the page which displays the page where the billing plans are selected. Select the appropriate billing plans and click the Save Billing Plan button at the bottom.

Yes, we recommend that on the first of the month, before performing any Countyrecords.com searches, you change the account by clicking the add/remove a county link in the upper right hand corner of the page, which displays the page where the billing plans are selected. Select the appropriate billing plans and click the Save Billing Plan button at the bottom. To prevent, duplicate billings, the system will not allow you to change your billing plan if you have already performed searches for the month. You may call or e-mail us to arrange the switch to a different plan if you wish. Contact the Billing Contact on our Contact Page.